"Emotional Intelligence"

Pat Beck

As the pace of workplace increases, and our workplaces make ever greater demands on our cognitive, emotional and physical resources, emotional intelligence continues to emerge as an increasingly important set of skills. Emotional intelligence is not about being nice all the time or being touchy-feely. It's about being aware of feelings, yours and other people's. It's about being smart with your emotions and knowing how to use your passions to motivate yourself and others and keeping your distressing emotions under control.

Bio:
Pat Beck, SPHR, is a Self Employment Training Coordinator for the Great Plains Technology Center, Lawton, OK where she has been presenting HR, soft skills and business management seminars since 1995. She also serves as the State Council Director for the Oklahoma HRM, Chairman of the Lawton Chamber Small Business Development Committee and Secretary to the Customized Business and Industry Training Services division of OkACTE and was recently appointed to the Governor's Council for Workforce Development.