"Beyond Denial: Managing Bias in the Workplace"

Beverly J. Glover

This program presents the topic of bias in the context of workplace diversity and provides a candid examination of its damaging effects from a human resource management perspective.

Why is the subject significant to the HR Profession? 

Whether exposed or hidden, bias in the workplace can contaminate the employment policies and practices of an organization potentially resulting in unfair, discriminatory or illegal consequences for a company or its employees.

What new information do you plan to present?

Eight Principles of American Stereotype Assignments

What are the program objectives?

• To empower participants to conduct an honest assessment of themselves and their organizations for evidence of bias and its impact.
• To lend direction to HR professionals for reducing the impact of bias in the workplace.

What new skills will attendees gain?

• Techniques for counteracting known biases and discovering covert biases in oneself
• Examination of existing HR systems for indicators of embedded exclusion

What methodologies will you use?  Will presentation include interactive exercise(s)?  If so, please describe:

• Lecture (to PowerPoint presentation)
• Group activities
• Individual exercises

What kind of tool will our members leave with after your presentation?

• Diversity tolerance meter
• Diversity awareness meter
• Recommended HR metrics

Bio:
Beverly J. Glover is a Manager of Human Resources at YORK/Johnson Controls in Norman where she has been employed since May 1999 and is responsible for the diversity initiative of YORK’s Unitary Products Group.  She recently returned from a two-year expatriate assignment in Amsterdam where she was the Manager of Global Training Delivery for YORK’s SAP implementation.  Prior to joining YORK, Ms. Glover was a private consultant for five years specializing in the design and delivery of training programs in the areas of HR Management, media relations, and diversity.  She served a diverse client base of public and private sector organizations, governmental agencies, and academic institutions nationwide.  Her experience as a diversity practitioner began during her career with KOCO-TV in Oklahoma City from 1984-1993.  While at the local ABC affiliate, she filled dual roles as Director of HR and news anchor/talk show host.  She earned her B.S. degree in Management of Human Resources from Southern Nazarene University in 1993 and her SPHR certification in 2001.  She is a national conference presenter and public speaker and a member of the National SHRM organization.